Chatbots
We create
virtual advisor
Customer service is great, but it's even better when combined with higher sales
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Chatbots
It is not for nothing that sales say that "An impatient customer is a lost customer". When we want to buy shoes, the Salesman's task is to take care of us - offer help, bring the right size or provide information about the price or promotion. In the case of online stores, it would be difficult to reproduce this pattern, especially since the traffic is there many times larger than in a stationary storeand what's more, customers make purchases around the clock, not only during the Customer's working hours.
Our chatbots are designed to provide assistance to every customer, regardless of traffic in the store or the timeand even personalize messages, e.g. with the user's first name. Chatbot can help you find the right product in the store, provide information about, for example, the care of a given product or the rules of an ongoing promotion.
Chatbot can successfully replace even a dozen or so employees! Its creation and implementation, however, requires appropriate competences and observation, thanks to which we can improve the robot's operation and adapt it to the needs of our clients. It is extremely important in this context effective sequence of user actions and the chatbot's reaction, because they largely determine the success of this tool.
Why is it worth it?
Find out why you should befriend a Chatbot.